Privacy Policy

Our Commitment to Your Privacy

Advanced Sleep Appliances ("we," "us," or "our") operates sleep apnea treatment centers in St. George and West Jordan, Utah. We are committed to protecting the personal information you share with us when you visit our website, call our offices, or receive care at either of our locations.

This Privacy Policy describes how we collect, use, disclose, and protect your information. By using our website at advancedsleepappliances.com or contacting us, you agree to the terms described here.

Information We Collect

We collect information in two ways: directly from you when you provide it, and automatically when you visit our website.

• Contact Information — Your name, phone number, email address, and mailing address when you call, email, or submit a form requesting a consultation.
• Health & Insurance Information — General information about your sleep concerns, any existing diagnosis, and your insurance provider when you share it voluntarily to schedule care.
• Website Usage Data — IP address, browser type, pages visited, time on site, and referring URLs collected automatically via cookies and analytics tools.
• Communications — Records of phone calls, emails, and form submissions for quality assurance and follow-up purposes.
• Device Information — Device identifiers, operating system, and screen resolution to help us optimize the website experience for all visitors.

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

How We Use Your Information

We use the information we collect for the following purposes:

• Scheduling & Care Coordination — To schedule consultations, verify insurance benefits, and coordinate your care across our St. George and West Jordan locations.
• Communication — To respond to your inquiries, send appointment reminders, and provide follow-up information about your treatment.
• Website Improvement — To understand how visitors use our site, identify technical issues, and improve content and usability.
• Marketing — With your permission, to send through email or newsletters educational content about sleep apnea, oral appliance therapy, and practice updates.. You may opt out at any time.
• Legal Compliance — To fulfill our obligations under applicable federal and state law, including HIPAA where applicable.

HIPAA & Protected Health Information

As a healthcare provider, Advanced Sleep Appliances is subject to the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) you provide as a patient — including your diagnosis, treatment records, and insurance information — is handled in strict compliance with HIPAA regulations.

You will receive our separate HIPAA Notice of Privacy Practices at your first appointment. That notice provides detailed information about your rights regarding your medical records and how we may use and disclose your PHI. You may also request a copy at any time by emailing [email protected].

Data & SMS Messaging

• SMS Messaging — Advanced Sleep Appliances may send SMS messages related to appointments, scheduling reminders, or practice updates. Message and data rates may apply.
• Opt-Out Instructions — You may opt out of SMS messages at any time by replying STOP to unsubscribe. Reply HELP for assistance, or contact us directly at [email protected].

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and understand how visitors interact with our content. Cookies are small text files stored in your browser.

• Essential Cookies — Required for the website to function. These cannot be disabled without affecting site functionality.
• Analytics Cookies — Tools like Google Analytics help us understand traffic patterns, popular pages, and user behavior in aggregate. No personally identifiable information is shared with analytics providers.
• Marketing Cookies — May be used to deliver relevant advertisements on other platforms (such as Google Ads) based on your visit. You may opt out of interest-based advertising through your browser settings or at aboutads.info.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

Your Rights & Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you.
• Correction — Ask us to correct inaccurate or incomplete information.
• Deletion — Request deletion of your personal information, subject to our legal obligations and record-retention requirements.
• Opt-Out of Marketing — Unsubscribe from marketing emails at any time using the link in any email, or contact us directly.
• Do Not Sell — We do not sell personal information. If you have questions about data sharing, contact us at [email protected].

To exercise any of these rights, please contact us using the information in Section 8 below. We will respond within a reasonable timeframe and no later than 30 days of receiving your request.

How We Protect Your Information

We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted Transmission — Our website uses SSL/TLS encryption (HTTPS) for all data transmitted between your browser and our servers.
• Access Controls — Personal and health information is accessible only to authorized personnel who require it to perform their duties.
• HIPAA-Compliant Systems — Our practice management and electronic health record systems are selected and maintained to comply with HIPAA Security Rule requirements.
• Staff Training — All team members receive training on privacy and security practices as part of their onboarding and ongoing compliance programs.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including Google Maps, insurance portals, and other resources. We are not responsible for the privacy practices of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your rights, or need to report a privacy concern, please contact us:

We take all privacy inquiries seriously and will respond promptly, typically within 5 business days.